FAQ.
Frequently Asked Questions - Get Answers.
Q: How Quickly will I get paid?
A: Prompt Payment Policy: We will mail your payment check (or pay you via Paypal if that is your choice) the next business day after we receive and inspect your device at our facility. We will pay you as soon as we confirm condition of your device and payout amount (via email or telephone).
Q: When CASH FOR LAPTOPS pays for shipping; how do I ship my laptop?
A: We will mail you a box, packaging and a prepaid USPS shipping label. All you need to do is put your laptop in the package, adhere the shipping label to the box, and drop the box at your USPS drop-off location. You will not be charged any shipping fees and the shipping cost will not be deducted from your payment check.
Q: I have sensitive information stored on my laptop's hard drive. Should I erase it myself?
We fully erase and reformat each and every hard disk we receive before processing a laptop any further.
Q: How soon will I get my cash?
We will mail your payment check (or pay you via Paypal if that is your choice) the next business day after we receive and inspect your laptop at our facility.
We will pay you as soon as we confirm condition of your laptop and payout amount (via email or telephone).
Q: My laptop is in bad condition - it's falling apart! I don't think you'd want to buy it.
Sure we'll buy it! Let us know what kind of laptop you have by filling out the Instant Quote.
Q:Do you buy desktops, or any other computer devices?
We do not buy desktop computers but we do buy a variety of other devices. Check out our sister sites.
Have a question that you didn't see in our FAQ?
Send us your questions or comments through our Contact page and we'll do our best to help you as soon as possible.
